Biometric Information Privacy Policy

Surge Credit Solutions LLC
Effective Date: April 8, 2025

Surge Credit Solutions LLC ("Company", "we", "our", or "us") is committed to protecting the privacy and security of biometric data collected from clients in the course of delivering our credit-building services. This policy outlines how we collect, use, store, and protect biometric identifiers and biometric information.

1. Definition of Biometric Data

Under this policy, the following definitions apply:

  • Biometric Identifier: A retina or iris scan, fingerprint, voiceprint, or scan of hand or face geometry.

  • Biometric Information: Any information, regardless of how it is captured, converted, stored, or shared, based on an individual’s biometric identifier used to identify an individual.

2. Collection of Biometric Data

Surge Credit Solutions LLC may collect biometric data solely for the purposes of verifying your identity when required for:

  • Regulatory compliance

  • Secure onboarding or account access

  • Fraud prevention

Examples may include facial recognition for ID verification or voice authentication during support calls.

We do not collect biometric data without your informed written consent.

3. Purpose and Use of Biometric Data

Any biometric data collected is used exclusively for:

  • Verifying your identity

  • Preventing identity theft or fraud

  • Fulfilling credit reporting verification requirements

We do not use biometric data for marketing purposes or share it with unaffiliated third parties.

4. Data Retention Schedule

Biometric identifiers and information will be permanently deleted:

  • Within 3 years after the individual’s last interaction with Surge Credit Solutions LLC, or

  • Upon written request by the individual, unless required by law to retain it longer.

5. Data Storage and Protection

All biometric data collected is:

  • Stored using end-to-end encryption

  • Protected with multi-layer security protocols

  • Hosted on secure, access-restricted servers

We take industry-standard measures to ensure biometric data is not sold, leased, traded, or otherwise profitably shared.

6. Disclosure

We will not disclose or disseminate any biometric data to anyone other than:

  • The individual to whom the data relates

  • Our contracted service providers (under strict confidentiality and data protection agreements)

  • Authorized government or law enforcement agencies (as required by law)

7. Consent Requirement

Before collecting any biometric data, individuals will be required to:

  • Be informed in writing of the data being collected and the specific purpose

  • Provide written or electronic consent via our secure onboarding platform

8. Your Rights

You have the right to:

  • Request access to your biometric data

  • Revoke your consent

  • Request deletion of your biometric data

  • Receive confirmation on how your data is stored and secured

To exercise your rights, contact us at:

📩 info@surgetradeline.com

9. Policy Updates

We may amend this Biometric Privacy Policy from time to time. Any changes will be communicated via our website or customer dashboard with an updated effective date.

Copyright © 2025 Surge Credit Solutions LLC. All rights reserved.