Biometric Information Privacy Policy
Surge Credit Solutions LLC
Effective Date: April 8, 2025
Surge Credit Solutions LLC ("Company", "we", "our", or "us") is committed to protecting the privacy and security of biometric data collected from clients in the course of delivering our credit-building services. This policy outlines how we collect, use, store, and protect biometric identifiers and biometric information.
1. Definition of Biometric Data
Under this policy, the following definitions apply:
Biometric Identifier: A retina or iris scan, fingerprint, voiceprint, or scan of hand or face geometry.
Biometric Information: Any information, regardless of how it is captured, converted, stored, or shared, based on an individual’s biometric identifier used to identify an individual.
2. Collection of Biometric Data
Surge Credit Solutions LLC may collect biometric data solely for the purposes of verifying your identity when required for:
Regulatory compliance
Secure onboarding or account access
Fraud prevention
Examples may include facial recognition for ID verification or voice authentication during support calls.
We do not collect biometric data without your informed written consent.
3. Purpose and Use of Biometric Data
Any biometric data collected is used exclusively for:
Verifying your identity
Preventing identity theft or fraud
Fulfilling credit reporting verification requirements
We do not use biometric data for marketing purposes or share it with unaffiliated third parties.
4. Data Retention Schedule
Biometric identifiers and information will be permanently deleted:
Within 3 years after the individual’s last interaction with Surge Credit Solutions LLC, or
Upon written request by the individual, unless required by law to retain it longer.
5. Data Storage and Protection
All biometric data collected is:
Stored using end-to-end encryption
Protected with multi-layer security protocols
Hosted on secure, access-restricted servers
We take industry-standard measures to ensure biometric data is not sold, leased, traded, or otherwise profitably shared.
6. Disclosure
We will not disclose or disseminate any biometric data to anyone other than:
The individual to whom the data relates
Our contracted service providers (under strict confidentiality and data protection agreements)
Authorized government or law enforcement agencies (as required by law)
7. Consent Requirement
Before collecting any biometric data, individuals will be required to:
Be informed in writing of the data being collected and the specific purpose
Provide written or electronic consent via our secure onboarding platform
8. Your Rights
You have the right to:
Request access to your biometric data
Revoke your consent
Request deletion of your biometric data
Receive confirmation on how your data is stored and secured
To exercise your rights, contact us at:
9. Policy Updates
We may amend this Biometric Privacy Policy from time to time. Any changes will be communicated via our website or customer dashboard with an updated effective date.
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